A Systematic Review of Artificial Intelligence Adoption in Higher Education LMS: Readiness and Acceptance (2020–2025)

Mohd Rizal Bin Dolah; Mohammad Hairy Bin Kharauddin; Norashikin binti Amir

doi:10.61132/ijmicse.v2i3.351

Authors

Mohd Rizal Bin Dolah Masjid Tanah Community College
Mohammad Hairy Bin Kharauddin Masjid Tanah Community College
Norashikin binti Amir Masjid Tanah Community College

DOI:

https://doi.org/10.61132/ijmicse.v2i3.351

Keywords:

Acceptance, Artificial Intelligence, Higher Education, Learning Management System, Readiness, Systematic Literature Review

Abstract

Artificial Intelligence (AI) has increasingly shaped the digital transformation of higher education, particularly through its integration with Learning Management Systems (LMS). Features such as intelligent tutoring, predictive analytics, plagiarism detection, and automated grading are reshaping teaching and learning. However, questions remain regarding the readiness of higher education institutions and the acceptance among lecturers and students. This paper presents a Systematic Literature Review (SLR) of studies published between 2020 and 2025, focusing on readiness and acceptance of AI in LMS. Guided by the PRISMA framework, 220 records were identified, 85 screened, 40 assessed for eligibility, and 20 included in the final analysis. Findings highlight that readiness is largely influenced by infrastructure, digital literacy, and institutional policy, while acceptance is shaped by perceived usefulness, ease of use, trust, and behavioural intention. Although challenges such as ethics, cost, and privacy concerns persist, opportunities exist in the form of personalized learning and intelligent decision-making. The review concludes that while AI adoption in LMS is progressing globally, developing contexts such as Malaysian polytechnics require further research and targeted interventions to enhance both readiness and acceptance.

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