Muhammad Alfafa Rizky, Sumiati Sumiati. Performance Analysis Of Marketing and Customer Service Division Using The 5W1H Method and Fishbone Diagram At PT XYZ. IJMICSE [Internet]. 2024 Dec. 27 [cited 2025 Jun. 3];1(4):65-71. Available from: https://international.aritekin.or.id/index.php/IJMICSE/article/view/130